Skip to content
  • There are no suggestions because the search field is empty.

MAC Address Randomization on Arc 3 — How to Enable or Disable

MAC address randomization is a privacy feature that allows your Arc 3 device to use a randomized MAC address when connecting to a Wi-Fi network, instead of its hardware (device) MAC address. This helps prevent device tracking across networks.

By default, Arc 3 uses a randomized MAC address for each saved Wi-Fi network. In some enterprise environments — for example, networks that filter or authenticate devices by MAC address — you may need to switch to the device MAC address instead.


Steps to Enable or Disable MAC Randomization

From the Arc 3 home screen, navigate through the following menus:

  1. My Programs
  2. Advanced Settings
  3. Network & Internet
  4. Internet
  5. Select the network the device is currently connected to
  6. Page Down to scroll
  7. Under Privacy, choose one of the following:
    • Use randomized MAC (default) — recommended for most users; provides better privacy.
    • Use device MAC — select this if your network requires the device's hardware MAC address (e.g., for MAC-based authentication or filtering).

The change is applied immediately to the selected network.

When to Use Each Option

Option When to use
Use randomized MAC (default) General use, public Wi-Fi, or any environment where privacy is preferred.
Use device MAC Enterprise networks with MAC filtering, RADIUS authentication tied to MAC, or fleet management systems that identify devices by hardware MAC.