Enabling Developer Options and Capturing a Bug Report on RealWear Devices

Enable Developer Options
 
1. From the Home screen, say "CONFIGURATION."
2. Say "ABOUT DEVICE."
3. Say "PAGE DOWN" until "Build Number" is visible (it appears below Wi-Fi MAC address, Bluetooth address, and Up time).
4. Say "BUILD NUMBER" repeatedly (about 7 times in a row). A toast will appear confirming: "You are now a developer!"
5. Say "NAVIGATE BACK" to return to the Settings list.
6. Say "SYSTEM." A new "Developer options" entry now appears in this list.
7. Say "DEVELOPER OPTIONS" to open it. The "Use developer options" toggle at the top is switched on automatically.
 
Enable Wi-Fi Verbose Logging
 
1. From the Developer options screen, say "PAGE DOWN" until you reach the "Networking" section.
2. Say "ENABLE WI-FI VERBOSE LOGGING" to toggle it on.
   Note: this also shows per-SSID RSSI (signal strength) in the Wi-Fi picker.
 
Increase the Logger Buffer Size
 
1. From the Developer options screen, locate "Logger buffer sizes" (shown just above the Networking section; default is 8M per log buffer).
2. Say "LOGGER BUFFER SIZES" to open it.
3. Select a larger buffer size (e.g. 16M) if you need to capture a longer window of logs before an issue occurs.
   To verify: confirm the on-device selection list and exact voice command for choosing a size from this menu.
 
Capture a Bug Report
 
1. If Developer Options / USB debugging are not yet enabled, then enable "Developer Options/USB debugging" first.
2. On your computer, download Android Platform Tools (includes ADB): https://developer.android.com/tools/releases/platform-tools
3. Unzip it to an easy-to-find folder (e.g. C:\platform-tools on Windows, or ~/platform-tools on Mac).
4. Open a command line in that folder (Windows: type cmd in the folder's address bar; Mac: use cd ~/platform-tools in Terminal).
5. Connect the RealWear device via USB-C and run:
   adb devices
   Accept the "Allow USB debugging" prompt on the device if it appears, then run adb devices again to confirm the device is listed.
6. Run:
   adb bugreport
   (Optionally specify a path/filename, e.g. adb bugreport C:\Reports\mybugreport.zip)
7. Once complete, a .zip file is created in that folder. Send this file to RealWear Support or Engineering along with the device serial number, firmware version, and a description of what was happening when the issue occurred.
 
Still need help?
 
If you run into any issues with the steps above, contact Support@realwear.com.