Sign Into Your Workspace

This article provides instructions on how to sign-in to your workspace and change or reset your password

To sign into your workspace, do the following:

  1. Go to cloud.realwear.com.

    Note:   You can sign into your workspace following the steps below or clicking Sign In With Microsoft to use your Microsoft account credentials.
  2. Enter your workspace name.

    Note:   Your workspace name is in your invitation email. If you cannot find your workspace name, contact your administrator or contact RealWear support at support@realwear.com.
  3. Enter your email address and password.

    Note:   Enter the email address that was used to receive your workspace invitation.
  4. Enter your password.
  5. Click Sign In.

    4.1-1

Change Your Password

To change your password, do the following:

  1. Sign into RealWear Cloud.
  2. Click on your name in the top right corner of the screen to open the dropdown menu.
  3. Click Update Profile.

    4.2-1
  4. Scroll down to the Sign in & security field. Click Update.

    4.3-1
  5. Enter your current password in the Existing Password field.
  6. Enter your new password in the New Password field.
  7. Re-enter your new password in the Confirm New Password field.
  8. Click Change Password.

    4.4-1

Forgotten Password

If you forgot your password, do the following:

  1. Go to cloud.realwear.com.
  2. Click Forgot Password.

    4.5-1
  3. Enter your workspace name in the Workspace field.
  4. Enter your email address in the Email field.
  5. Click Email me a password reset link.
  6. Check your email and click Reset your Password.

    Note:   Check your junk/spam folder if the email does not appear in your inbox.

    4.7-1
  7. Enter your new password in the New Password field.
  8. Re-enter your new password in the Confirm New Password field.
  9. Click Reset My Password.

    4.8-1