RealWear Arc 3 Series
      Back to home
      1. Knowledge Base
      2. RealWear Arc 3 Series

      Wireless Update

       

      Your device is configured to keep its Operating System (OS) up to date via Over-the-Air (OTA) updates distributed by RealWear. RealWear Navigator will not update automatically.

      WARNING

      RealWear recommends you avoid excessive operations and install firmware updates at a time when you are not using your RealWear Navigator.

      IMPORTANT

      RealWear Navigator must have a battery charge of at least 30% to install updates. If your battery does not have a sufficient charge, plug your RealWear Navigator into the USB-C charger and charge your device to at least 30% to continue with any updates. 

      To download and install a wireless firmware update, do the following:

      1. Make sure RealWear Navigator is connected to a Wi-Fi network.
      2. From the home page, say MY PROGRAMS
      3. Say WIRELESS UPDATE
        Note: If the user message Your device software is currently up to date appears, you have the latest update. If the user message does not appear, go to step 4.
      4. Say CHECK FOR UPDATES
        Note: If a firmware update is available, the update details appear on the display.
      5. Say DOWNLOAD
      6. Wait for the download to complete.
        Note: When the download is complete, you can choose to install the firmware update now or schedule the update later.
      7. To install the update now, say INSTALL NOW
      8. To install the update later, do the following:
        1. Say INSTALL LATER to schedule the update later.
        2. A popup message appears.
        3. Say one of the following commands to select the update time:
          • ONE HOUR LATER
          • FOUR HOURS LATER
          • EIGHT HOURS LATER